New Standard is a cannabis company that operates a chain of provisioning centers around the country. The company has seen a steady increase in customer numbers, but was struggling to manage their customer data in order to improve customer service, streamline operations, and grow their business.
New Standard knew that they needed a customer management system in place to help them meet the customer demands. After researching different options, they chose to implement a CRM (customer relationship management) system to help them better manage their customer data and improve customer service.
The CRM system enabled New Standard to track customer preferences, store customer information, and keep track of customer orders. The system also gave the staff an easy way to view customer profiles and quickly access customer records. This enabled them to respond quickly to any customer inquiries or complaints, as well as to provide personalized customer service.
The CRM system also helped New Standard streamline operations. They could track customer orders, manage inventory, and track their sales process. This allowed them to be more efficient and ensure that customers’ orders were fulfilled quickly and accurately.
Overall, the CRM system has helped New Standard improve their customer management and streamline operations. They are now better able to meet customer demands and provide better customer service. With the help of the CRM system, the company can continue to grow and become more successful in the cannabis industry.